Privacy Policy
This page explains how CalmMove collects, uses, and protects your personal information when you visit our website, contact us, or place an order.
Last updated: 10 July 2026
Contact
If you have any questions about this Privacy Policy, contact us at: support@calmmove.shop
Information we collect
We may collect your name, email address, billing details, order details, messages you send us, and basic website data such as browser type, IP address, pages visited, and cookie information.
We do not store your full payment card details. Payments are processed securely by Shopify and the payment providers available at checkout.
How we use your information
- To process and deliver your order
- To send digital download access
- To provide customer support
- To respond to questions
- To prevent fraud and protect our store
- To improve our website and customer experience
- To meet legal, tax, and accounting obligations
- To send marketing emails only if you choose to receive them
Legal basis
Where UK data protection law applies, we use your information because it is needed to fulfil your order, meet legal obligations, operate our store, protect our business, or because you have given consent.
Sharing information
We may share your information with trusted services that help us run our store, including Shopify, payment providers, email tools, digital download tools, analytics tools, and support services.
We only share information where needed to operate our store, process orders, provide support, or meet legal obligations.
Cookies
Our website may use cookies to keep the store working, remember cart and checkout details, understand website usage, and improve the customer experience.
You can manage cookies through your browser settings.
Marketing
We only send marketing emails if you choose to receive them. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
How long we keep information
We keep personal information only for as long as needed. Order records may be kept for tax, accounting, legal, fraud prevention, or business record purposes.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the use of your personal information.
To make a privacy request, contact: support@calmmove.shop
Children
CalmMove products are intended for parents and caregivers to purchase and use. Our website is not intended for children to use or purchase from directly.
We do not knowingly collect personal information directly from children.
Changes
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact us
CalmMove
Email: support@calmmove.shop